The We Are Family Photo Frame is more than just a decorative piece—it's a heartfelt tribute to the love, unity, and beautiful complexity of your family. Baltic Birch and finished in a rich Red Mahogany stain, adding warmth and elegance to any space. The large 14" x 11" photo opening is perfect for showcasing your most cherished memories, whether it's a family portrait, a special event, or a meaningful moment. Its timeless design serves as a daily reminder of the bonds that tie your family together, making it a perfect addition to any home décor.
We Are Family Picture Frame
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Returns
At Photo Family Tree, we prioritize customer satisfaction and stand by the quality of our custom family keepsakes, photo books, and ancestry art. Below are our return and refund guidelines to ensure a smooth experience.
Return Eligibility
✅ Defective & Non-Personalized Products:
- Returns accepted within 14 days of the original shipment date.
- Items must be unused, in original packaging for a full refund or store credit.
✅ Non-Personalized Products:
- Eligible for exchange within 14 days of purchase.
❌ Final Sale & Personalized Products:
- Due to their custom nature, personalized items (custom family trees, photo books, scrapbooks) are non-returnable and non-exchangeable.
Refund Process
💳 Refunds: Issued to the original payment method used for purchase.
📦 Restocking Fee: A 10% fee applies to non-personalized product returns.
🚚 Return Shipping: Customers are responsible for return shipping charges, as we cover the original shipping cost for orders within the USA and overseas.
How to Return Your Item
🔹 Self-Service Return Labels: Easily generate and print your return label from our website.
🔹 Return Shipping: Securely package and ship your item using the provided return label.
📢 Need Help? Contact us for assistance!
📧 Email: info@photofamilytree.com
📞 Phone: +1 (727) 868-3243
FREE SHIPPING WITHIN CONTIGUOUS USA
Fine Art Photo Frames, Heritage Book orders. Worldwide: Tree Templates and More Personalized Gifts.
SUPPORT Mon-Fri
14 DAYS RETURN OF NON-PERSONALIZED ITEMS
Return or exchange
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