We Are Family Picture Frame
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Reviews
Returns
Returns:
Product condition: Only defective and non-persinalized products can be returned within 14 days of their original shipment date in the same as new condition and will be eligible for a full refund or store credit. Also, this includes products that are unopened in original packaging or have never been used.
Refunds: Will be charged back to the original form of payment used for purchase.
Non-Personalized: Products can be exchanged.
Return Methods
Self-Service Return Labels: Customers can generate and print a return label from the company’s website or portal.
Return Shipping Options: The customer is responsible for return shipping charges, as we’ve covered the original shipping cost for you in the contenital USA.
Fees: A restocking fee of 10% is charged on return of non-personalized product price.
Final Sale Items: Personalized products suchs as family tree templates, photobook, and online scrapbooks purchases are final and non-returnable, nor can they be exchanged.
Help
Give us a shout if you have any other questions and/or concerns.
Email:info@photofamilytree.com
Phone: +1 (727) 868-3243
FREE SHIPPING WITHIN CONTIGUOUS USA
Fine Art Photo Frames, Heritage Book orders. Worldwide: Tree Templates and More Personalized Gifts.
SUPPORT Mon-Fri
14 DAYS RETURN OF NON-PERSONALIZED ITEMS
Return or exchange
100% PAYMENT SECURE
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